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04-06-2012: Duration: 20 - 30 minutes. Intended for: This training game helps participants to realise tha.. read more

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Anger Management

Target: Junior – Mid – Senior
Duration: 8 hours per day x 2days = 16 hours

Benjamin Franklin once said, ‘In this world nothing can be said to be certain, except death and taxes.’ We would add a third item to his list: anger. Controlling and limiting anger is important in every aspect of one’s life. Without control you are putting limits on what you can accomplish in your personal and professional life.

Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively. The Anger Management workshop will help teach participants how to identify their anger triggers and what to do when they get angry.

Module One: Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives


Module Two: Understanding Anger

  • The Cycle of Anger
  • Understanding Fight or Flight
  • Common Myths About Anger


Module Three: Do’s and Don’ts

  • Unhelpful Ways of Dealing with Anger
  • Helpful Ways of Dealing with Anger


Module Four: Gaining Control

  • A Word of Warning
  • Using Coping Thoughts
  • Using Relaxation Techniques
  • Blowing off Some Steam


Module Five: Separate the People from the Problem

  • Objective vs. Subjective Language
  • Identifying the Problem
  • Using ‘I’ Messages
  •  

Module Six: Working on the Problem

  • Using Constructive Disagreement
  • Negotiation Tips
  • Building Consensus
  • Identifying Solutions


Module Seven: Solving the Problem

  • Choosing a Solution
  • Making a Plan
  • Getting it Done


Module Eight: A Personal Plan

  • Understanding Hot Buttons
  • Identifying Your Hot Buttons
  • A Personal Anger Log

Module Nine: The Triple A Approach

  • Alter
  • Avoid
  • Accept


Module Ten: Dealing with Angry People

  • Understanding the Energy Curve
  • De-Escalation Techniques
  • When to Back Away and What To Do Next


Module Eleven: Pulling it All Together

  • Process Overview
  • Putting it Into Action


Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations


Please email to mark@strategyandteams.com for details. We will run courses for a group of 12 and upwards. Alternatively call us on +971 (0) 50 4505317 and we will be delighted to help.

"I, on behalf of everyone would like to thank you for the 2 day course, every piece of which added value We thoroughly enjoyed the class and appreciated your reality input into the discussions. Learning about all of the different techniques and methodologies was most valuable to us. Thank you once again for a wonderful experience."
Abdalla Omar Rahuma, Corporate Human Capital Manager - AlMansoori Specialized Engineering

"We would just like to thank you for your contribution to the event last week. Your reputation preceded you from the highly successful Social Breakfast earlier this year, however you surpassed even that by energizing the group for the whole day including the syndicate sessions and coming up with a creative approach to incorporating the Mission Vision and Values into the quiz. Thanks again for your support."
Titus J N Earle , Leadership and Talent Development Section Leader, ADMA-OPCO

“It was not only an amazing experience, but also considered more useful than the static presentations that used to dominate this most IMPORTANT session attended by the VVIPs of the industry. You made it very interesting."
Vasudevan K. S. | Director – Global Business Development | NavoLabs