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04-06-2012: Duration: 20 - 30 minutes. Intended for: This training game helps participants to realise tha.. read more

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Knowledge Management

Target: Junior – Mid – Senior
Duration: 8 hours per day x 2days = 16 hours

The Encarta Dictionary defines knowledge management as the organization of intellectual resources and information systems within a business environment. Sounds pretty simple, right? Take a moment, though, and think about all the information that each person has in their brain. That’s a lot of knowledge!

The Knowledge Management workshop will give participants the tools that they will need to begin implementing knowledge management in your organization, no matter what the size of the company or the budget. Wherever there are humans working together for one goal, there is knowledge to be harvested, stored, and dispensed as needed.

Module One: Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Module Two: Understanding Knowledge Management

  • What is Knowledge
  • What is Knowledge Management
  • A Brief History
  • Applications in the Workplace

Module Three: Dos and Don’ts

  • Data, Information, and Knowledge
  • The Tacit Mode

Module Four: The Knowledge Management Life Cycle

  • Understanding Episodes
  • Acquisition
  • Knowledge
  • Integration

Module Five: The New Knowledge Management Paradigm

  • Paradigms of the Past
  • The New Paradigm
  • Implications and Applications
  • The Knowledge Management Endgame

Module Six: Knowledge Management Models

  • The Nonaka and Takeuchi Model (SECI)
  • Wiig Model
  • Kakabadse Model
  • Boisot Model

Module Seven: Building a Knowledge Management Rationale

  • Why Rationale is Necessary
  • Building a Business Case
  • Finding Success Stories
  • The Commodization/Customization Model

Module Eight: Customizing Knowledge Management Definitions

  • Components of a Knowledge Management Definition
  • Customizing the Components
  • Creating a KMBOK

Module Nine: Implementing Knowledge Management in Your Organization

  • Gathering Support
  • Identifying Opportunities for Revenue Streams
  • Key Knowledge Management Techniques
  • A Map for Success
  • The No-Budget Scenario

Module Ten: Tips for Success

  • About the Chief Knowledge Officer
  • Knowledge Management Skill Checklist
  • The Knowledge Management Imperative
  • The Hype Curve
  • Barriers and Helpers to Success

Module Eleven: Advance Topics

  • The Knowledge Management Maturity Model
  • Absorptive Capacity
  • Rustiness
  • Process Model Types

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

Please email to mark@strategyandteams.com for details. We will run courses only for corporates groups. Alternatively call us on +971 (0) 50 4505317 and we will be delighted to help.

"I, on behalf of everyone would like to thank you for the 2 day course, every piece of which added value We thoroughly enjoyed the class and appreciated your reality input into the discussions. Learning about all of the different techniques and methodologies was most valuable to us. Thank you once again for a wonderful experience."
Abdalla Omar Rahuma, Corporate Human Capital Manager - AlMansoori Specialized Engineering

"We would just like to thank you for your contribution to the event last week. Your reputation preceded you from the highly successful Social Breakfast earlier this year, however you surpassed even that by energizing the group for the whole day including the syndicate sessions and coming up with a creative approach to incorporating the Mission Vision and Values into the quiz. Thanks again for your support."
Titus J N Earle , Leadership and Talent Development Section Leader, ADMA-OPCO

“It was not only an amazing experience, but also considered more useful than the static presentations that used to dominate this most IMPORTANT session attended by the VVIPs of the industry. You made it very interesting."
Vasudevan K. S. | Director – Global Business Development | NavoLabs